Terms and Conditions

Terms and Conditions

1. Definitions

  • "Carrier" refers to any person or business contracted by us to deliver Goods to you, either for part or all of the journey.
  • "Consumer" means any individual acting for purposes outside of their business in connection with this agreement.
  • "Our Website" refers to the entire computing infrastructure, hardware, and software that supports our online platform.
  • "Goods" are any products listed for sale on Our Website.
  • "Content" encompasses all materials published on Our Website by us or with our consent from third parties.
  • "Material" refers to any content you post on Our Website.

2. Contract with You

  • 2.1 These terms apply to you as a visitor and/or buyer on Our Website.
  • 2.2 We accept your order through an email confirmation, which constitutes the formation of our contract. The email will include order details and delivery information.
  • 2.3 We may amend these terms from time to time. The applicable terms will be those published on Our Website on the day you place your order.
  • 2.4 We cannot guarantee the availability of all Goods advertised on Our Website.
  • 2.5 If any Goods are unavailable, we may offer alternatives. You can either accept the alternatives or cancel all or part of your order.
  • 2.6 If you buy Goods from us through any other arrangement not involving payment via Our Website, these terms will still apply.
  • 2.7 Refunds for canceled orders will be processed within 30 days, credited to your payment method.
  • 2.8 Sales through Our Website are deemed to occur in the United Kingdom.

3. Your Account

  • 3.1 You must provide accurate and up-to-date information.
  • 3.2 You are responsible for maintaining the confidentiality of your account and password and for preventing unauthorized use.
  • 3.3 You must notify us immediately if you believe your account has been compromised.
  • 3.4 We reserve the right to deny access to Our Website.

4. Price and Payment

  • 4.1 Prices on our Website and in our catalog may be updated. If the price has increased, we will confirm if you wish to proceed before shipping your order.
  • 4.2 We bear any banking charges on payments made to us in GBP. You will cover other charges for payments in foreign currencies.
  • 4.3 Prices include UK VAT.

5. Delivery

  • 5.1 Deliveries will be made by a carrier to the address provided in your order. Ensure someone is available to receive it.
  • 5.2 If delivery is delayed beyond 20 days, we will inform you by email and offer the option to cancel.
  • 5.3 Customs and duty payments for orders outside the UK are your responsibility.
  • 5.4 We may deliver Goods in installments if they are not all available at once.
  • 5.5 Risk transfers to you upon receipt of the Goods at the delivery address.
  • 5.6 Once dispatched, you will receive an email confirmation.

6. Returns for Online Orders

  • 6.1 You may return online orders within 30 days for a full refund, excluding sale items unless faulty.
  • 6.2 Contact us via email or post with details of the defect or reason for return.
  • 6.3 Return Goods promptly once any defect is discovered.
  • 6.4 Goods must be returned in original packaging, securely wrapped, including the delivery slip, at your cost and risk.

7. Disclaimers

  • 7.1 We may make changes to Our Website, Content, or Goods at any time without notice.
  • 7.2 Content may include typographical errors or technical inaccuracies. We appreciate being notified of such issues.
  • 7.3 We do not warrant:
    • 7.3.1 The suitability of the Goods for your specific purpose.
    • 7.3.2 The accuracy of third-party content.
    • 7.3.3 Compatibility of Our Website with your system.
  • 7.4 We are not responsible for third-party websites linked on Our Website.
  • 7.5 We are not liable for indirect, special, or consequential losses resulting from the use of Our Website or the purchase of Goods.
  • 7.6 Our liability is limited to the value of the Goods or services purchased.
  • 7.7 This limitation does not apply to personal injury claims.

8. Intellectual Property

  • 8.1 We protect the intellectual property rights associated with our Goods and Content.
  • 8.2 Copyright in all Content, including text, images, and design, belongs to us or third parties.
  • 8.3 You may not copy, modify, or distribute our Content without our consent.
  • 8.4 Use of our name, logos, or trademarks without permission is prohibited.
  • 8.5 You may download Content for personal use, provided copyright notices are retained.

9. Email and Username Use

  • 9.1 You confirm that any username or email selected does not infringe on third-party rights.
  • 9.2 We reserve the right to suspend the use of any username or email we believe infringes on third-party rights.
  • 9.3 We are not liable if ordered by a court to cease using a particular domain name or email address.

10. System Security

  • 10.1 We will endeavor to keep Our Website running smoothly, but there may be interruptions.
  • 10.2 You must not violate or attempt to breach the security of Our Website.
  • 10.3 Use of any data extraction tools is prohibited.
  • 10.4 Violating system security may result in criminal prosecution.

11. Indemnity

You agree to indemnify us against any claims, including legal fees, arising from your use of Our Website or any infringement of rights by you or someone using your computer.

12. Miscellaneous

  • 12.1 Email communication is contractually binding, equivalent to signed documents sent by post.
  • 12.2 Goods or services provided free of charge do not create a contractual obligation.
  • 12.3 No third party has any benefit or obligation under this agreement.
  • 12.4 If any term is held invalid, it will be adjusted to be legally compliant, without affecting other terms.
  • 12.5 Failure to enforce any right does not constitute a waiver of that right.
  • 12.6 Disputes must first be addressed through mediation before arbitration or litigation.
  • 12.7 We are not liable for breach of obligations due to circumstances beyond our control.
  • 12.8 This agreement is governed by UK law, excluding the United Nations Convention on Contracts for the International Sale of Goods.